My question: is it legal to call a business owner at home?
Of course, you are almost certain to lose your account, rather than get anything resolved so I wouldn't recommend it! Additionally, according to the BBB, Steven Girsky is a lawyer working for Batson, Nolan, Brice, Harvey, Williamson. However, Steven Girsky is not listed on their web page: Nor is he listed as a member of the Tennesee Bar Association. I don't dare speculate on this and anyone else inclined to do so should cease and desist!
Looking back at the Tennesee property records, I looked up S. Third St to see who owns the building where Steven is/was a lawyer. It's owned by BNBWG Realty. Hmm, Could those letters stand for Batson, Nolan, Brice, Williamson, Girsky? Doing a search on google tells me I am correct. However, the BBB doesn't have a record of this company and the address is the same address as the attorney's office address. I guess BNBWG Realty doesn't do much business?
Finally, according to the BBB, Stormpay has “an unsatisfactory record due to a pattern of complaints received. The company has responded to each complaint presented by BBB. However, the company has not eliminated the pattern of complaint. The BBB Definition of pattern: – More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the company's size and volume of business. YTD 2006, the company has received 8 complaints; in 2005, the company received 49 complaints; in 2004, the company received 6 complaints.
The proof is in the pudding folks. For all practical purposes, StormPay and NetIBA are the same company. Don't be ripped off by them!
In the past 36 months, the company has received complaints specifically concerning the company's failure to inform and follow up with its customers when it suspends accounts, failure to release funds in a timely manner and failure to resolve complaints directly with company management
Additionally, If you are desperate to contact StormPay or it's owner, I believe you can find enough information here to do so.